Hybrid customer always complaint about the fact that Office 365 users not being able to delegate access to On-prem (Or) On-prem users not being able delegate to Office 365.
The good news is that Microsoft started allowing this feature from April 2018.
To enable cross premises delegation you first need to configure:
- For on-prem user to become a delegate of an Cloud user
Set-OrgnizationConfig -ACLableSyncedObjectEnable $True
- For cloud user to become a delegate of an on-prem user
msExchRecipientDisplayType attribute for the remote mailbox in on-prem AD to be set to -1073741818
Get-ADUser vijay.ragavan@ultima.com -Properties msExchRecipientDisplayType | where {$_.msExchRecipientDisplayType -eq -2147483642} | Set-ADUser -Replace @{msExchRecipientDisplayType = -1073741818}
Now you can ask the user to use their outlook to allow the delegation. Send-AS and on-behalf also works as per the below article
Refer:
Hope this is useful.
VJ